Tiếng Anh thương mại B1

Introducing Yourself in a Professional Context

Describing Your Professional Background

Talking About Your Current Role

Explaining What Your Company Does

Asking About Someone's Role or Company

Introducing Other People

Starting Small Talk at Work Events

Keeping a Conversation Going

Ending a Conversation Politely

Exchanging Contact Information

Following Up After a Meeting or Event

Describing Your Professional Network

Understanding Workplace Norms

Dress Codes and Appearance

Punctuality and Time Expectations

Being Respectful and Professional

Non-Verbal Communication

Cultural Differences in the Workplace

Accepting and Giving Feedback

Handling Difficult Conversations

Participating in Office Activities

Respecting Personal Space and Privacy

Recognizing Unprofessional Behavior

Building a Positive Work Environment

Formal vs Informal Language

Choosing the Right Tone

Being Direct vs Indirect

Giving Clear Instructions

Using Polite Requests

Clarifying and Confirming Information

Handling Interruptions and Turn-taking

Expressing Opinions Professionally

Reacting to Feedback

Disagreeing Politely

Adapting to Different Communication Styles

Reflecting on Your Communication Style

Writing a Clear Subject Line

Greeting and Addressing People

Writing a Professional Introduction

Organizing Information Logically

Requesting and Giving Information

Confirming and Clarifying Details

Writing Follow-up Emails

Making and Responding to Complaints

Attaching and Referring to Files

Using Professional Closings

Editing and Proofreading Emails

Email Do’s and Don’ts

Preparing for a Meeting

Starting a Meeting

Presenting Your Ideas Clearly

Using Visual Aids

Asking and Answering Questions

Handling Interruptions

Taking Notes and Minutes

Summarizing Discussions

Assigning Tasks After Meetings

Ending a Meeting Effectively

Giving a Short Presentation

Getting Feedback on a Presentation

Describing a Project Goal

Creating a Project Plan

Breaking Down Tasks

Setting Deadlines

Talking About Resources

Updating Project Status

Reporting Delays or Risks

Adjusting Plans

Collaborating on Shared Documents

Giving a Project Overview

Closing a Project

Lessons Learned from a Project

Describing Team Roles

Agreeing on Team Goals

Sharing Ideas and Opinions

Listening to Others

Making Decisions as a Team

Resolving Disagreements

Offering and Asking for Help

Giving Team Feedback

Celebrating Success Together

Delegating Within the Team

Team Communication Tools

Building Team Trust

Greeting Clients Professionally

Explaining Your Role to a Client

Understanding Client Needs

Providing Clear Product Info

Making Promises You Can Keep

Handling Client Concerns

Writing to Clients

Confirming Details in Writing

Following Up with Clients

Explaining Next Steps

Apologizing and Correcting Errors

Thanking Clients and Ending Conversations

Receiving a Complaint Politely

Asking for More Information

Apologizing and Taking Responsibility

Offering a Solution

Escalating a Problem

Following Up After a Complaint

Logging a Complaint Internally

Responding to Written Complaints

Handling Unreasonable Requests

Requesting Feedback from Clients

Giving Feedback to Coworkers

Learning from Feedback and Complaints

Describing a Product or Service

Identifying a Target Audience

Explaining Value and Benefits

Writing a Simple Product Description

Creating a Basic Promotion Plan

Talking About Competitors

Using Persuasive Language

Designing a Basic Marketing Message

Responding to Customer Interest

Handling Questions About Offers

Promoting on Social Media

Giving a Product Pitch

Talking About Numbers and Percentages

Understanding Simple Charts

Presenting Figures in a Report

Comparing Performance Data

Explaining Reasons Behind Data

Making a Forecast

Describing a Monthly Report

Using Visuals in a Presentation

Writing a Summary Report

Responding to Questions About Data

Noticing Errors in Reports

Reviewing Data as a Team

Talking About Office Technology

Explaining How to Use a Tool

Troubleshooting a Tech Issue

Reporting a System Error

Requesting Tech Support

Using Collaborative Platforms

Logging In and Access Issues

Backing Up and Saving Work

Using Keyboard Shortcuts

Tech Vocabulary at Work

Staying Safe Online

Describing Your Digital Work Setup

Identifying a Problem

Gathering Information

Suggesting Solutions

Comparing Options

Choosing the Best Solution

Taking Action

Evaluating Results

Handling a Crisis Quickly

Getting Team Input

Avoiding Common Mistakes

Documenting the Process

Reflecting on the Outcome

Explaining Your Role as a Supervisor

Giving Clear Instructions

Assigning Tasks

Checking Progress

Giving Positive Feedback

Correcting Mistakes

Handling Team Conflict

Motivating Your Team

Setting Priorities

Balancing Workloads

Monitoring Team Performance

Developing Team Members

Explaining Your Department’s Role

Contacting Other Teams

Describing Shared Goals

Clarifying Responsibilities

Agreeing on a Timeline

Sharing Resources

Solving Cross-team Problems

Holding a Joint Meeting

Summarizing Joint Progress

Resolving Miscommunication

Celebrating Shared Success

Building Long-term Collaboration