1. Information We Collect
We may collect the following information:
- Personal information such as name, email address, and account profile details.
- Technical data such as device information, IP address, browser type, and usage logs.
2. How We Use Information
We use data to operate and improve our services:
- Provide classes, support, and learning progress tracking.
- Personalize the learning experience and recommendations.
- Send service notifications and important updates.
- Comply with legal obligations and security requirements.
3. Information Sharing
We do not sell personal data. We may share data only when needed:
- With trusted service providers supporting our operations.
- When required by law or competent authorities.
- In a merger, acquisition, or restructuring scenario under this policy.
4. Data Security
We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse.
5. Cookies and Tracking
We use cookies and similar technologies to maintain service quality and analyze usage. You can control cookies through your browser settings.
6. Data Access, Update, and Deletion
You can request to access, update, or delete your personal data by contacting info@englishehe.com. We may retain certain data when required by law.
7. Policy Updates
We may update this policy from time to time. Significant changes will be announced on our platform.
8. Contact
For privacy-related questions, please contact info@englishehe.com.